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An accessible store for every shopper
We audit and fix your Magento or Adobe Commerce storefront against WCAG 2.2 AA, so people using keyboards, screen readers or zoom can browse, filter and check out, and you are ready for the European Accessibility Act.
Get an accessibility auditWhat’s includedFree · No obligation · Reply within one business day
- WCAG 2.2 AA audit with real assistive tech
- Fixes made in the theme, not an overlay
- Accessibility statement and retesting
Stores we have built and run
Ecommerce accessibility means people with disabilities can find products, use filters and complete checkout with a keyboard, screen reader, magnifier or voice control. For stores selling to EU consumers it is also a legal requirement under the European Accessibility Act since 28 June 2025, measured against WCAG.
WCAG in four principles
Every WCAG success criterion sits under one of these. Source: W3C WCAG 2.2.
PerceivableAlt text, captions and enough colour contrast.
OperableEverything works with a keyboard, with visible focus.
UnderstandableClear labels, instructions and error messages.
RobustClean markup that assistive technology can read.Why it matters
What accessibility means for sales and compliance
More customersPeople with disabilities and older shoppers can complete orders without help.
Lower legal riskReady for the European Accessibility Act and for accessibility complaints elsewhere.Better UX for allClear focus, labels and contrast help every shopper, on every device.
What the European Accessibility Act means for stores
Since 28 June 2025, the European Accessibility Act (Directive (EU) 2019/882) requires ecommerce services sold to consumers in the EU to be accessible. The harmonised standard, EN 301 549, points to WCAG 2.1 level AA; we test against WCAG 2.2 AA, which includes it. Microenterprises (fewer than 10 staff and no more than EUR 2 million turnover) are exempt for services. Each EU country enforces the Act.
How it works
What’s included
Automated scanEvery template scanned to catch the easy-to-find issues.
Manual testingKeyboard-only and screen reader tests of real shopping tasks.
Filters and searchLayered navigation and search usable without a mouse.
Accessible checkoutLabels, errors, focus order and payment widgets checked.
Content and mediaAlt text, headings, colour contrast and video captions.
Statement and planAn accessibility statement and a plan for what remains.
Is this right for you?
A good fit if- You sell to consumers in the EU
- You are planning a redesign or new theme
- You received an accessibility complaint
- Your checkout uses custom or third-party widgets
Probably not the right fit if- You want a quick badge or overlay instead of fixes
- You are a microenterprise only selling services in the EU: check whether the Act applies first
What you receive- WCAG 2.2 AA audit report
- Prioritised fix list by template
- Fixes in your theme and extensions
- Retest and accessibility statement
Overlays vs real fixes
| Accessibility overlay widget | Fixes in the theme | |
|---|---|---|
| How it works | Script changes the page in the browser | Templates, styles and labels fixed in code |
| Screen reader experience | Often unchanged or worse | Tested with real assistive technology |
| Conformance | Does not make a site conform on its own | Measured against WCAG success criteria |
How it works
You see the findings, the scope and the price before any code changes.
AuditWe review code, extensions, hosting and speed.
Plan & priceA fixed scope and price, or a retainer.
Build on stagingTested on a copy of your store, never live.
Launch & supportA planned release, rollback ready, then monitoring.
For your technical team
How we build it
The stack, standards and handover your developers can expect.
Testing- WCAG 2.2 AA success criteria
- Keyboard, NVDA, VoiceOver and zoom testing
- Automated axe scans as a first pass only
Fixes- Markup, labels and focus fixed in code, no overlay
- Accessible form and checkout errors
- Hyvä, Breeze or Luma themes
Deliverables- Audit report by template and criterion
- Retest after fixes
- Accessibility statement for the EAA
Related guides
In-depth articles from the Mistri blog.
Questions before you book
Frequently asked questions
Does the European Accessibility Act apply to my store?
If you sell to consumers in the EU and are not a microenterprise, it very likely does, even if your company is based outside the EU. Ask your legal adviser to confirm for your business.
Is Magento accessible out of the box?
Partly. Luma, Hyvä and Breeze all need checking, and extensions, content and customisations often introduce new issues.
Will an accessibility plugin fix everything?
No. Overlay widgets cannot fix missing labels, keyboard traps or unclear checkout errors in your code. We fix those in the theme.
Will accessibility fixes change our design?
Mostly not visibly. Many fixes are in markup, labels and focus handling; where colors or contrast must change, we propose options that keep your brand.
How do we stay accessible after the fixes?
New templates and extensions are checked before release, and we can retest on a schedule as part of a support retainer.
Related services
Hyvä theme developmentHyvä storefront design and build; the core theme is free since 2025.Learn more →Breeze & Argento theme designFast, Luma-compatible Swissup storefronts.Learn more →
Edge Delivery storefrontAdobe Commerce Storefront on Edge Delivery Services.Learn more →Our portfolioAdobe Commerce stores and web projects we have built.See the work →
Can every shopper complete an order?
Send us your store URL. We will test the key shopping tasks with a keyboard and a screen reader.
Book a free audit call
Free · No obligation · Reply within one business day